Virtual Industrial Triage Services

Immediate On-Site Medical Support

The majority of incidents can be treated on-site with First Aid, significantly limiting workflow interruption. When an incident occurs, your team has immediate access to an OCC-licensed provider, initially contacted via phone. After gathering initial information, your team member will receive a link to our HIPAA-compliant platform for a face-to-face assessment and treatment guided by an OCC-licensed provider.

Our team walks you through each step of the first-aid process and the proper use of our proprietary OCC First-Aid kits. Should a workplace injury require additional treatment, an OCC-licensed provider will contact the nearest pre-vetted partner medical facility to advise them of the injury and the level of care required, ensuring efficient information transfer. Through the OCC Portal, our partners are updated in real-time on their employee’s case.

Why Choose OptiCare Connect?

Keeping your employees healthy and productive starts with rapid, expert medical support when you need it most—exactly what OptiCare Connect’s workplace telehealth services provide. Our virtual care solutions offer:
Immediate access to a licensed medical provider
Real-time injury management
Ongoing follow-up care and proactive injury prevention

This approach helps to reduce downtime, lower healthcare costs, and ensure full HIPAA compliance.

Key Benefits of Our Services

Immediate injury assessment and care
Reduced downtime and faster return to work
Cost-effective alternative to in-person visits
24/7 access to medical professionals
Coordinated follow-ups and referrals for seamless recovery

How It Works

Telehealth Consultations

When a workplace injury occurs, fast and effective care is critical. With OptiCare Connect, your team has immediate access to an OCC-licensed provider through a secure link to our HIPAA-compliant telehealth platform for a face-to-face consultation with our Nurse Practitioners.

Our providers guide you through every step of the first-aid process, including the proper use of our proprietary OCC First-Aid kits. If additional care is necessary, an OCC-licensed provider will coordinate with the nearest pre-vetted medical facility, ensuring a seamless transition and collaboration of care.

Through the OCC Portal, employers and providers receive near real-time updates on your employee’s case, keeping everyone informed throughout the entire process. All information is accessible anywhere you have an internet connection, allowing for flexible case management.

On-Demand Injury Support

Injuries don’t follow a 9-to-5 schedule, and neither do we. With 24/7 access to licensed providers, your employees receive immediate medical evaluation for workplace injuries or sudden illnesses, ensuring timely and accurate care without unnecessary emergency room visits.

Whether it’s a minor injury requiring first-aid guidance or a more serious condition needing escalation, our real-time assessments and professional decision-making help determine the best course of action and guide employees through their next steps. All services are provided conveniently via phone, tablet, or computer—any device with a screen and camera.

Get Started with OptiCare Connect Today

Discover how OptiCare Connect can enhance workplace safety, improve employee well-being, and potentially reduce your workers' compensation costs with our telehealth solutions.

Contact us today to schedule a consultation or learn more!