If our Providers deem it necessary to refer out, your team will be notified via email or text message immediately informing that this incident is in need of additional medical attention or assessment that cannot be provided virtually.
It is always nice to have, however, if the injured party would prefer privacy or doesn’t feel comfortable with someone else in the room, we will request that your team honors their wished prior to initiating the assessment or any guided first aid.
Our services are available 24/7 365. And, we always have a contingency plan. We always maintain a Primary Provider, Secondary and Tertiary.
While a computer/laptop can be used, we strongly recommend a Tablet, Cellphone and/or iPad. The mobility of the latter 3 devices also to more easily taking photos of the injury that has occurred and where.
