With a strong background in healthcare operations, client relations, and service coordination, Laura Russo serves as the Director of Client Services at OptiCare Connect. She is responsible for ensuring seamless client experiences, optimizing service delivery, and maintaining strong business partnerships that help organizations enhance workplace safety and injury management strategies.
Laura brings years of expertise in healthcare administration, occupational health solutions, and customer success management, making her an essential part of OptiCare Connect’s commitment to exceptional service and client satisfaction. She works closely with businesses to develop customized health and safety programs, streamline clinic coordination, and implement proactive injury prevention solutions that reduce downtime and improve employee well-being.
Her credentials include:
SYSTOC User Certification – PureOHS
Lean Six Sigma Green Belt Certification – Ochsner Health System
EPIC Super User Certification – Ochsner Health System
A strategic problem-solver and relationship builder, Laura is dedicated to delivering high-quality client support, ensuring regulatory compliance, and enhancing operational efficiencies that benefit both employers and their workforce. Her leadership in service excellence, workflow optimization, and client advocacy plays a key role in strengthening OptiCare Connect’s reputation as a trusted provider of occupational health and telehealth services.
At OptiCare Connect, we believe in the power of teamwork to create healthier, safer work environments. Our team's collective expertise and commitment to excellence drive our mission to provide innovative occupational health solutions that benefit both employers and employees.
Ready to learn more about how our dedicated team can support your organization’s occupational health needs?
Contact us today to schedule a consultation or to discuss how we can tailor our services to fit your specific requirements.
